As a digital locksmith, we’re unique

Incident and problem management, change management, and service requests are the worlds of IAM Worx. Identity and Access Management (IAM) is the galaxy through which we move daily – highly specialized and with excellence. We operate hundreds of interfaces, very company-specific, and always in close cooperation with the iC Consult Group.

This approach has made us #1. And it’s the only way highly complex problems be solved easily. Sometimes so perfectly that we notice an incident before it becomes apparent to the customer. And it’s not just about identities, it’s about the whole workflow. Without access, 1,000 engineers could be out of work for half a day. That’s why IAM Worx breaks new ground to be unique in its field – and in the DACH region.

Our staff members share this unique passion and appreciate the very special perspectives that make rapid progress possible, also in terms of their professional “identity”.  In line with the motto: IAM Worx!

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Made in Germany

Our services and operations are mainly managed from Germany. To support our customers worldwide, we have additional qualified capacities in China, Bulgaria, Spain, and the USA.

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Truly unique

We are the only provider in the DACH region who speaks our customers’ language

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High service quality is our aim and motivation

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Drive your career and help our global players succeed

Interdisciplinary and multicultural. Demanding and challenging. Highly professional and responsible. With work-life balance and global players. At the #1 in IAM, you can expect everything — except business as usual.

Whether you’re a recent graduate, a career changer, or an experienced expert, you’ll quickly feel at home in our promising environment, working with the highest-quality equipment of your choice. Here, you’ll be challenged and encouraged, you can develop individually, and you’ll feel one thing above all: IAM Worx!

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Our boot camps and individual mentors help new employees find their feet quickly, and make great progress

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Here, you’ll use cutting-edge tech to work on exciting projects in a relaxed atmosphere

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Flat hierarchies, large scope for decision-making, as well as team and company events are part of the package

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Complex problem? Bring it on!

Few understand what we do, and we understand it better than anyone: Operating complex IAM infrastructures and highly specialized support as Managed Services. Our comprehensive and individual service catalog as well as efficient service transitions are state-of-the-art.

That’s why we only employ highly professional and motivated staff, who work mainly from Germany in overarching teams to deliver customer-oriented and flexible solutions. Our proactive service team always keeps an eye on optimization potentials and may recommend maintenance work to further increase stability.

But also in terms of synchronizing identity and personnel data in all applications, we show you what’s possible. So that your customers, partners, and employees always have access to the data, and you can say: IAM Worx!

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8/5 or 24/7?

Our service times are always oriented to the needs of our customers

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Professional Services

A professional DevOps team ensures smooth operation, from the moment the implemented products are used

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Whether internal users, external partners, or customers – we find the right solution for all identities and any number of directories

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To prevent malfunctions, we rely on pro-active troubleshooting

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Service Monitoring

Continuous monitoring of the systems and interfaces means that we respond just-in-time

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Service Level Agreement

We offer specified response and support times that you can count on

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Remote Support

You receive efficient support remotely, from our Service Center

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Knowledge Management

We transfer know-how from the projects and maintain a knowledge base, so we always stay a step ahead

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Application Integration

To achieve maximum agility, cost efficiency, and operational stability, we rely on standardized, repeatable processes

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At home in the world, rooted in the DACH region

To understand your customers, you have to speak their language. In daily business as well as in day-to-day communication. This very special customer proximity has made us the largest provider in the German-speaking world. And, as a result, many DAX companies are already saying: IAM Worx!

Our customers

  • Allianz Global Investors
  • AVL
  • BASF
  • B. Braun
  • BMW
  • Daimler
  • Diebold Nixdorf
  • Groupe Bel
  • Helaba
  • Jupiter Assest Management Ltd.
  • Miles & More
  • Munich Re
  • Raiffeisen Informatik Wien
  • Schwarz-IT KG
  • Siemens AG
  • Tchibo
  • ThyssenKrupp Steel Europe
  • Trumpf GmbH
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Taking a nimble yet global approach

“Think big, but be specialized and agile!” With this attitude, we remain on equal footing with the major, constantly changing challenges that global corporations face.

IAM Worx GmbH, part of iC Consult Group, specializes in support and operations for Identity and Access Management (IAM). We strengthen our customers’ existing IT departments by providing 3rd-level support and developing their IAM services further.

We consider IAM solutions to be a central, enterprise-wide service that is constantly developing and expanding. Established methods, professional DevOps as well as ITIL certification help us to standardize this service and optimally align it to the special requirements of each customer. We offer excellent support and operations that you can rely on. Or, like our name says: IAM Worx.

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  • IAM Worx GmbH – an iC Consult Group Company
  • Founded: 2013
  • CEO: Dr. Andreas Neumann, Andres Heckler
  • Business activities: Managed Services for Identity & Access Management
  • Service-Centers: Oberhaching (Germany, near Munich), Nanjing (China), Sofia (Bulgaria)
  • We are ISO 9001, ISO 27001 and TISAX certified.

Identity and Access Management, across the board

IAM Worx is part of iC Consult Group. The Group includes independent branch offices in Switzerland, Austria, the UK, Spain, the USA and China, as well as iC Consult GmbH (IAM strategy, consulting, architecture, integration, and implementation), xdi360 GmbH (business and process consulting), IAM Worx GmbH (IAM managed services) and Service Layers GmbH (custom-fit IAM service).

Get in touch – we’d be glad to support you!


IAM Worx GmbH
Huyssenallee 99-103 | 45128 Essen


IAM Worx GmbH
Keltenring 14 | 82041 Oberhaching

T +49 201 616162 0 | F +49 201 616162 19

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